“The Office of Information Technology launched a customer satisfaction survey on February 9, 2010, with the purpose of gathering input on your satisfaction with the IT services we provide and your ideas for improvement,” says UT Chief Information Office Scott Studham. “I personally want to provide an update on how we are responding to the results and comments of this survey.”
When using Tmail from your browser, have you ever been writing an email and your session timed out? Based on user feedback, OIT will be expanding the default timeout for the public/shared computer option from 15 minutes to 1 hour. The timeout settings for the private computer option will remain 24 hours.