UT has been selected to undergo a license review to ensure that Adobe software is being utilized in compliance with the terms and conditions of the End User License Agreements. As part of this review, all UT-purchased computers in both Windows and Mac environments will need to have software installation data gathered.
The UT Office of Information Technology is moving more of its people and resources from UT System administration to the Knoxville campus administration. The switch is expected to be completed by August 2010, and should result in more-efficient service and significant cost savings to the Knoxville campus.
Tom Cervone, program/managing director of the Department of Theatre and Clarence Brown Theatre, was recently elected chair of the Exempt Staff Council. Shane Colter, associate chief information officer for UT Knoxville administration and academics in OIT, will serve as chair elect.
“The Office of Information Technology launched a customer satisfaction survey on February 9, 2010, with the purpose of gathering input on your satisfaction with the IT services we provide and your ideas for improvement,” says UT Chief Information Office Scott Studham. “I personally want to provide an update on how we are responding to the results and comments of this survey.”
When using Tmail from your browser, have you ever been writing an email and your session timed out? Based on user feedback, OIT will be expanding the default timeout for the public/shared computer option from 15 minutes to 1 hour. The timeout settings for the private computer option will remain 24 hours.
The first phase of the UT Office of Information Technology’s (OIT) upgrade of campus wireless Internet connectivity is complete, which means a more secure, reliable, and available wireless network for its users. OIT encourages all students, faculty and staff to switch from the old wireless network, known as “nomad,” and begin using one of the new and improved networks.
Getting in touch with the Office of Information Technology is easier this week, thanks to a new program called “One Contact, Many Solutions.”