The University of Tennessee, Knoxville, continues to be among the top universities in providing wireless Internet service to students, faculty, staff, and campus visitors. In the early 2000s, UT Knoxville led the national charge to make wireless access available across campus. And just a few years ago, UT Knoxville was the first US university to participate in eduroam, a secure, worldwide roaming Internet access service developed for the international research and education community. The university continues to play a vital role in the consortium’s success, hosting the hardware infrastructure that supports all of eduroam’s Internet traffic in the U.S.
Office of Information Technology News
The network/system outage that was planned for this weekend has been postponed. The Office of Information Technology will not be moving forward with the infrastructure upgrades that were announced to begin tomorrow, March 18. The upgrades will be made at another time when the outage will have less of an overall impact on campus services.
The UT Office of Information Technology is moving more of its people and resources from UT System administration to the Knoxville campus administration. The switch is expected to be completed by August 2010, and should result in more-efficient service and significant cost savings to the Knoxville campus.
Tom Cervone, program/managing director of the Department of Theatre and Clarence Brown Theatre, was recently elected chair of the Exempt Staff Council. Shane Colter, associate chief information officer for UT Knoxville administration and academics in OIT, will serve as chair elect.
UT’s Office of Information Technology will shut down the university’s IBM mainframe computer next year as its last major application, the Student Information System, is replaced with the new Banner Online Services system. The IBM mainframe, online since the late 1960s, will be powered down and removed from use once Banner Online Services is up and running. The target date for the mainframe’s removal is June 2011.
“The Office of Information Technology launched a customer satisfaction survey on February 9, 2010, with the purpose of gathering input on your satisfaction with the IT services we provide and your ideas for improvement,” says UT Chief Information Office Scott Studham. “I personally want to provide an update on how we are responding to the results and comments of this survey.”
UT has procured a Microsoft Campus Enterprise Agreement for Microsoft Office 2007 for Windows, Office 2008 for Macintosh, and the Windows Vista operating system. UT will distribute these products for use by faculty and staff on university-owned computers at no charge to departments.