Office of Information Technology News

Lynda is on Campus!

Lynda.com is an online library with more than a thousand instructional videos on the latest software and is available to UT students, staff, and faculty. Faculty can assign Lynda.com courses to their students through Online@UT (Blackboard Learn).

UT Network Infrastructure to Upgrade to 100G

The UT–Oak Ridge National Laboratory Joint Institute for Computational Sciences—and UT’s Office of Information Technology—have announced final plans to upgrade the bandwidth of UT’s wide area network for research and education to 100 gigabit per second (100G) capability by July 2014. This project makes UT an early adopter of the technology and will improve a wide range of big data and other science data flows.

Volmail Upgrade for Staff and Faculty

Today and tomorrow, Microsoft will upgrade all Microsoft Live ID accounts that are affiliated with UT e-mail addresses to Office 365 accounts. These accounts primarily provide staff and faculty access to IT Academy. There is not expected to be a service outage during the upgrade. After the upgrade, staff and faculty will have two separate accounts with the same user name and password.

Joel Reeves Named Permanent Chief Information Officer

Joel Reeves, who has served as interim assistant vice chancellor for information technology and chief information officer for the university since 2011, has been named permanently to the position, effective immediately. As assistant vice chancellor and CIO for UT Knoxville, Reeves will oversee a 200-person information technology staff that supports campus infrastructure, enterprise applications, instructional technology, and client support.

Four Finalists for Chief Information Officer to Visit Campus

Four finalists for the position of assistant vice chancellor for information technology and chief information officer will visit campus over the next two weeks. As part of their visits, each candidate will lead a public forum for the campus community and respond to questions following their presentations.

OIT Employees Take Part in Campus’s First Tornado Drill

OIT employees shelter in place during a tornado drill at the Kingston Pike Building.

Employees in the university’s Kingston Pike Building held the campus’s first tornado drill yesterday to prepare for the spring storm season. The building houses UT’s Office of Information Technology, a vital resource for the campus. In cases of emergencies, seconds matter so it’s important to be prepared and to know in advance how you should react. According to the campus’s Office of Emergency Management, drills provide you with the muscle memory that your brain relies on when reacting to trauma.

Changes to Remote Desktop Access Bring Increased Campus Network Security

Starting in March, all UT students and employees who remotely connect to their campus computers from other locations off campus will need to take an additional step to increase their online security. On March 1, the Office of Information Technology will begin blocking incoming external network traffic to Port 3389, which is an entry point commonly used by remote desktop clients.

Upcoming OIT Service Outage

The Office of Information Technology will be making infrastructure improvements during the first few days of the official UT Winter Holiday closing. Beginning at 11:00 a.m. on Monday, December 26 and continuing until early Wednesday, December 28, several core services used by faculty and staff will be impacted by the outage.

UT Knoxville Launches Annual Information Security Survey

Beginning this month, when faculty and staff members register computers for use on the UT Knoxville network, they will be asked to complete a brief survey as part of the university’s annual Self-Certification process. The survey questions will be in regard to the types of information employees electronically store and whether or not the devices for which they are responsible contain legally protected information.

UT Continues Its Global Leadership Role in Wireless Internet Technology

The University of Tennessee, Knoxville, continues to be among the top universities in providing wireless Internet service to students, faculty, staff, and campus visitors. In the early 2000s, UT Knoxville led the national charge to make wireless access available across campus. And just a few years ago, UT Knoxville was the first US university to participate in eduroam, a secure, worldwide roaming Internet access service developed for the international research and education community. The university continues to play a vital role in the consortium’s success, hosting the hardware infrastructure that supports all of eduroam’s Internet traffic in the U.S.