On average, phones in the Human Resources Call Center ring about 20,000 times a year—or seventy-seven times a day—and callers frequently have questions about benefits, retirement, policies, and employment. Dan Trentham leads the center, and chances are he’ll be the one who answers when you call.
For Your Benefit News
Chancellor Jimmy G. Cheek will be hosting all Knoxville-area employees for an exciting new spring event on Wednesday, April 8, called Picnic on the Plaza. The employee appreciation event on the Humanities Plaza and the Johnson Ward Pedestrian Walkway will feature lunch and plenty of fun activities. More details will be sent to all faculty and staff as the date gets closer. The upcoming Picnic on the Plaza will be held in place of the annual Fall Festival.
If you’ve been thinking about enrolling in for-credit courses offered by UT or a Tennessee Board of Regents institution, Human Resources offers a quick explanation of your tuition waiver benefits.
Whether you may be experiencing divorce, loss of a loved one, financial crisis, or other personal issues, the Employee Assistance Program (EAP) is available to you. The program provides free, confidential counseling to help employees and family members in times of need. All regular UT employees working 75 percent time or more and their spouses and dependent children are eligible to take advantage of services.
The annual enrollment period for the state of Tennessee’s health, dental, vision, basic and term life, long-term care, and optional special accident programs is October 1 through November 1, 2014.
If you had a wellness screening in 2013 as part of fulfilling the requirements for the Partnership Promise program, you may have recently received a letter from Onsite Health Diagnostics.
If you are currently enrolled in the state of Tennessee’s Partnership PPO health insurance plan and received a letter explaining you will be transferred to the Standard PPO plan for 2015—but feel you were notified in error—you are encouraged to file an appeal by August 31. According to the state, some letters were sent by mistake, and correction letters will be mailed soon.
If you are involved in hiring new employees, take some time to familiarize yourself with changes to the state’s retirement benefits. The changes to retirement benefits apply only to new employees hired on or after July 1. The General Assembly passed legislation in 2013 that would allow the state to offer a hybrid plan to all state employees and teachers hired on or after July 1.
Some large-scale changes to the retirement plans administered by the State of Tennessee and offered to UT employees will take effect on July 1. The changes will not impact existing UT employees. But all faculty and staff involved in recruiting and hiring new employees should understand the changes.
The Certified Administrative Professional exam and certificate offers UT’s regular, non-exempt clerical, secretarial, or clerical management employees or any employees performing closely related duties the opportunity to demonstrate their understanding of job-related skills and receive a 9 percent pay increase for earning the certification. The exam is offered twice each year. The next test will be given on May 3.