Facilities Services News

Facilities Services Department Introduces “One Call” Program

In an effort to expand availability and increase its level of customer service, the UT Knoxville Facilities Services department has launched the Facilities One Call program. Beginning April 5, members of the campus community can call one phone number, 24 hours a day, any day of the year and speak live with a Facilities Services representative. The number is 865-946-7777, or 6-7777 if you are calling from a campus phone.

Facilities Services Launches Customer Satisfaction Survey

Facilities Services has launched an online Customer Satisfaction Survey to evaluate the quality of work completed on campus and to seek out and eliminate ongoing issues. If you have requested work or interacted with members of Facilities Services over the past year, please take a moment to fill out the survey. The survey is currently active and will remain open through October 30th. For more information call 974-2510.

UT’s Reeves Takes Community Outreach to the Next Level with Apprenticeship Program

The University of Tennessee is actively involved in community outreach, and UT Knoxville student and heating and air technician Barry Reeves is taking this idea to the next level. Reeves received the 2009 Chancellor’s Honors Award for Extraordinary Service to the University for creating an apprenticeship with UT Facilities Services.