Employee and Organizational Development News

Register Now for Customer Service Certification

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UT employees interested in advancing their skills in customer service are invited to complete the Employee and Organizational Development Customer Service Certification. The prerequisite course, Customer Service 101, will be offered on Tuesday, July 17, and Thursday, October 25. The courses are free.

Summer/Fall ‘Training Pages’ Now Available to Employees

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The newest issue of Employee and Organizational Development’s employee course catalog “Training Pages” is now available online with course listings for July through December. Registration is now open for many classes. Employees interested in a variety of supervisory, management, and personal development classes can take advantage of this service by viewing the catalog online.

Conduct an Effective Performance Review

Formal performance reviews should be done annually. Employee and Organizational Development is offering a performance review training course to supervisors to learn how to conduct an effective performance reviews. The course will be offered many times between January and March. Supervisors only need to attend one session.

Spring Issue of ‘Training Pages’ Now Available

The newest issue of Employee and Organizational Development’s employee course catalog “Training Pages” is now available online with course listings for January through June. Registration is now open.

Register Now for the 2011 Office Professionals Super Seminar

The 2011 Office Professionals Super Seminar is scheduled for Thursday, October 20. This all-day conference features discussions and presentations aimed at helping UT employees succeed in today’s fast-paced administrative world. Hosted by Employee and Organizational Development, the seminar provides networking opportunities and the chance to evaluate personal and career goals.

UT Managers, Supervisors Graduate From Leadership Certification Program

UT Knoxville is implementing programs to improve leadership and management processes within the university’s departments. The Leading at UT: Part 2 Certification training program recently graduated 15 managers and supervisors from the College of Veterinary Medicine, Facilities Services and Housing, among other university departments.