The Certified Administrative Professional (CAP) exam and certificate offers UT’s regular, non-exempt clerical, secretarial, or clerical management employees or any employees performing closely related duties the opportunity to demonstrate their understanding of job-related skills and receive a 9 percent pay increase for earning the certification.
The CAP certificate is offered twice each year by the International Association of Administrative Professionals (IAAP) and tests proficiency in skills such as office management, technology, communications, and employee relations. The next test will be given on May 3, 2014. The deadline to register for the test is February 15, 2014.
Eligible employees must complete the IAAP’s application and pay associated fees of approximately $300 to take the exam. Eligible employees can apply to UT’s Career Development Fund for reimbursement of up to $150 for fees. Various review materials and study courses are available online and across the state. Information about upcoming test dates, costs, and applications is available on the IAAP website.
Knoxville-area employees with questions about the CAP should contact their Human Resource Officer. UT Knoxville employees should contact Dan Berryman at 865-974-6686. Institute of Agriculture employees should contact Herb Byrd at 865-974-7245. UT Institute for Public Service employees should contact Judie Martin at 865-974-1535 and UTSI employees should contact Patricia Burks-Jelks at 931-393-7226.