Kent is set to start his new position Jan. 1.
Kent has served as associate director of the bookstore for five years, and brings almost eighteen years of experience in retail management.
“We’re pleased to announce David’s selection,” said Jeff Maples, senior associate vice chancellor for finance and administration. “He has consistently demonstrated success in improving customer service, operational efficiency and increased sales at the bookstore, and we look for David to continue doing a great job as director.”
Kent is past president of the Tennessee Association of College Stores, which provides college and university stores a platform to communicate and collaborate to improve best practices among their members. Prior to coming to UT, Kent spent 12 years with the JCPenney Co. Currently a member of the National Association of College Stores’ retailing committee, Kent also serves on UT Knoxville’s retail, hospitality and tourism management board.